From registered to platinum:

Shopify’s new Partner Program raises the bar

Bella Hume

5 minute read20 Jan 2025

Shopify’s Partner Program just got a serious upgrade, and it’s all about levelling up. It’s the evolution knocking on the doors of ecommerce agencies globally, verifying standards and empowering a merchant-centric approach. Shopify partners can now see how they stack up against competition, tracking from Registered to Shopify Platinum Partner on a new tiered model. 

But this fresh design isn’t just about ranking, it’s about strengthening the entire ecommerce ecosystem, giving agencies the tools to grow while delivering better results for merchants. Not bad, if you ask us.

Tier-Model Breakdown

The program revamp will decipher Shopify’s best of the best in ecommerce service delivery. There’s no hiding! Merchants now know what it takes and which players to play with in order to win at commerce in their industry. 

  • Registered Partner: The baseline level for all new or growing partners
  • Select Partner: For partners with demonstrated expertise with small and medium business merchants
  • Plus Partner: For partners that have demonstrated success with medium to large merchants on all Shopify plans
  • Premier Partner: An exclusive tier for high-performing partners
  • Shopify Platinum Partner: The top tier, reserved for select global enterprise partners 

Ask Phill has been awarded Premier Partner status - one of two agencies awarded this title in the Netherlands. 

With only a handful of industry heavyweights like Google and Oracle receiving Shopify Platinum, the pool of agencies making up the remaining market share is substantial. So what separates the tiers and how can agencies track upwards and, drive more merchant success?

Ask Phill has been awarded Premier Partner status from Shopify

Walk down memory lane

Ask Phill’s impact on Shopify’s ecosystem

In 2016 Shopify was ten years in - an exciting member of the ecommerce space, making noise with its user-friendly platform and growing community of merchants. It had the basics down - themes, secure checkout, and essential tools to help brands get online without the usual headaches. The platform was building momentum with features like social media integrations, discount codes, and a budding App Store. Shopify Plus was in its early stages, offering a glimpse into enterprise solutions, but the platform was still far from the powerhouse it is today. 

In 2016, Ask Phill was in its infancy, trying to discover a difference in a growing market of ecommerce agencies. We saw an opportunity in Shopify to customise. What if we could write our own rules whilst leveraging the innovations and integrations available within the online builder? Since then, we have been among the first movers in the Shopify space, establishing ourselves as a leader in the industry. Our innovative spirit led us to launch the first Shopify Hydrogen platform in EMEA, setting a new standard for headless development. 

Pushing the boundaries on an established Shopify platform, Ask Phill has naturally shaped its course. This impact on ecommerce innovation has created a catalogue of possibilities for our merchants Pal Sporting Goods, King Louie and by-bar who chose to scale on a budget with No-code or others like Tony’s Chocolonely and Patta who created high-impact, visually stunning experiences with Custom Platforms.

The path to Shopify Platinum Partner status

The fresh tiered structure now gives agencies a clear path to climb the ranks - but it’s not just about bragging rights, each tier unlocks exclusive perks, greater visibility, and deeper collaboration with Shopify. If agencies are advancing, merchants are winning. Let’s take a closer look.

Shopify Premier Partner perks - what's in it for the merchants?

  • Driving more quality into brands: Access to exclusive training and advanced Shopify certifications.
  • Greater market reach: enhanced marketing support for merchants.
  • Ability to skip the queue: Early access to new Shopify features and pilot programs.
  • Ease in experience: Access to agencies with a visible backlog of successful ecommerce execution. 

Premier Partners, like Ask Phill, gain a competitive edge with unmatched access to Shopify resources and collaboration, ensuring they can deliver top-tier solutions to merchants.

Whilst becoming a Shopify Platinum Partner is every agency’s goal, there is naturally a road to get there. This new program places nearly 500 Shopify Plus agencies and thousands of additional qualified partners into the five tiers:

Whether it’s a one-person agency getting off its feet or an established team already making big moves, this new structure gives partners a framework to progress through the tiers. Each level reflects an agency’s proven impact within the Shopify ecosystem - rewarding performance, skills, and commitment to merchant success.

“With so many agencies out there, it's hard for merchants to find the right partner. We've been looking for ways to help differentiate" - Ryan Donahue, Shopify Partner Lead

Partners In-check with Verified Skills

Verified Skills are a cornerstone of the evolved Shopify Partner Program, endorsing agencies that demonstrate the requisite expertise to deliver top-tier Shopify solutions. They serve as a benchmark for professional development, helping partners build credibility and differentiate themselves by commercial impact and skill development.

What do they signify?

Put simply, lifetime impact. They are the official credentials partners can earn by completing specialised learning paths within Shopify Academy. These skills validate an agency’s proficiency in key areas of the Shopify ecosystem.

The categories 

The Verified Skills program covers a wide range of disciplines that are crucial for delivering successful Shopify solutions for merchants. Some key categories include:

  1. Store Setup & Optimisation 
  2. Shopify Plus Implementation
  3. Theme Development
  4. Headless Commerce & APIs
  5. Marketing & Growth Strategies
  6. App Development & Integration
  7. International Expansion

Ask Phill has successfully earned 30 (and counting) Shopify Verified Skills in our pursuit of creating the next in commerce.

Verified Skills are an essential component of Shopify’s Partner Program, providing a structured way for agencies to prove their top spot and deliver exceptional results. For us, earning and maintaining these credentials is a strategic move toward achieving Shopify Platinum Partner status and continuing to set the standard for innovation and excellence in the Shopify ecosystem.

Ready for the next: Shopify Platinum Partner

As a key influencer of Shopify’s ecosystem, we are on track to become a Shopify Platinum Partner. Not to wear as a badge of honour but to signify our commitment to delivering scalable ecommerce solutions. Our merchants continue to thrive in Shopify and beyond. So why not push it even further?

A huge shoutout to the entire Ask Phill team - your dedication and creativity has been the driving force behind achieving our Premier Partner status. We couldn’t have done it without you!

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